TRACES (TDS Reconciliation Analysis and Correction Enabling System)
Question and Answer Of Login and Account Lockout
Question and Answer Of Login and Account Lockout
Question (1) : How can I login to TRACES?
Answer : Click on 'Login' on TRACES home page, enter your User Id and password and submit.
Question (2) : I am a registered sub-user but am not able to login to TRACES. What could be the possible reasons for unsuccessful login?
Answer : • If you have not logged in to TRACES for two consecutive quarters in a financial year, your account would have been deleted. Contact the Admin User for your TAN for adding you again as a sub-user
• If you have forgotten your User Id / Password, you may use 'Forgot User Id' or 'Forgot Password' link to retrieve
• If you have entered incorrect login details for five consecutive times within 24 hours, your account would be locked out. Wait for one hour for account to unlock and try logging again
Question (3) : Will my account get locked if I enter incorrect login details?
Answer : Yes. Account will be locked after five consecutive unsuccessful attempts within a span of 24 hours.
Question (4) : How will my account get unlocked?
Answer : Account will be unlocked after one hour of lockout.
Question (5) : I know my password but accidentally entered wrong values for five consecutive times so my account is locked. What should I do now?
Answer : Account will be unlocked after one hour of lockout. Please wait and try logging again after one hour.
Best Regards,
